At wearlyhub.com, we are committed to providing our customers with a pleasant and reliable shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy carefully before initiating a return.

1. Return Eligibility

You may request a return under the following conditions:

• Items must be returned within 7 days of the delivery date.

• Products must be unused, unwashed, undamaged, and in their original condition with all original packaging, tags, and accessories included.

• Proof of purchase (order number or receipt) is required for all returns.

The following items are non-returnable unless defective or damaged upon arrival:

• Final sale or clearance items

• Gift cards

• Items marked as non-returnable on the product page

2. How to Initiate a Return

Before sending any items back, please contact our customer support team at support@wearlyhub.com

 with the following information:

• Order number

• Reason for return

• Photos or videos (if the item is defective or damaged)

Returns sent without prior authorization may not be accepted.

3. Return Shipping Address

Once your return request is approved, please ship the item(s) to the following address:

Return Address:
Recipient: Song Changqing
Address: No. 514 Dazhai Road, Yanta District
City: Xi’an, Shaanxi
Country: China
Postal Code: Please confirm with customer service before shipping
Phone: +86 153 8869 1465

Please ensure the return package is securely packed. We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.

4. Return Shipping Costs

• Customers are responsible for return shipping costs, unless the return is due to a defective, damaged, or incorrect item sent by us.

• Original shipping fees (if any) are non-refundable.

5. Refund Process

Once we receive and inspect your returned item(s), we will notify you via email regarding the status of your refund.

• If approved, your refund will be issued to your original payment method (credit card, PayPal, or other original payment method used at checkout).

• Refunds are typically processed within 5–10 business days after the returned item is received and approved.

• Please note that it may take additional time for your bank or payment provider to post the refund to your account.

6. Exchanges

We currently do not offer direct exchanges. If you would like a different item, size, or color, please return the original item and place a new order.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos or videos. We will arrange a replacement or refund at no additional cost to you.

8. Contact Us

If you have any questions regarding our return and refund policy, please contact us at:

📧 support@wearlyhub.com
🌐 www.wearlyhub.com